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FAQs

ADMISSION & VIP

I bought my Tickets online – what do I need to bring to get into Fandemic? 

  • All you need to do is bring the QR code that you received with your order confirmation to the WILL CALL area of registration, where you will get your wristband. 
  • You can find the QR code in the confirmation email AND on the order confirmation page. You are welcome to print the QR code out, or you can send the QR code(s) to your phone via SMS Message using the TICKET OPTIONS  tool on the order confirmation page, which can be found in your Growtix Profile.
  • If you can’t find your QR code don’t worry, just bring your order confirmation email to WILL CALL. 

Can I take off my wristband and let someone else use it? 

  • NO. Your wristband will be put on by Fandemic staff at registration, and will become VOID once you remove it. This includes all Multi-day passes, so make sure not to take your wristband off until after the event is over!  

Do I need to physically be at registration to receive my wristband? 

  • YES. Every attendee must have their wristband attached at registration. You cannot have another member of your group grab your wristband for you.

When is Registration open at the event? 

  • Registration opens an hour before the event starts everyday & closes 30 minutes before the show floor does.

Do you have discount passes? 

  • We periodically offer special discount codes on our Social Media Accounts. Follow us on Facebook and Twitter to be alerted when those discounts are released. 
  • We offer a 20% online discount to Military & First Responders. Email Info@CaConventions.com for the special purchase link. Please note that you will need to show your ID for verification. Discount not available on site.

What’s the difference between General Admission & VIP Packages? 

  • VIP Packages include all the things General Admission includes, like access to panels and the vendor floor, but with additional privileges and swag: 
    • Fandemic VIP Packages include an exclusive VIP Swag Bag, early access to the Vendor Floor on Saturday & Sunday, preferred seating at panels, access to the VIP lines for Autographs & Photo Ops, and access to the VIP Lounge & VIP Only events. 
    • Celebrity Specific VIP Packages include all the things the Fandemic VIP Packages includes, as well as priority seating at the specified celebrities panel (before VIP) and a photo op & autograph session with the specified celebrity. 

Do you have Special Tickets for Kids?

  • Children 10 years of age and under are FREE with the purchase of any GA or VIP Ticket. (Limit 2 children per ticket purchased.) 

I already purchased a Ticket, but my plans changed – Can I get a Refund? 

  • Just like a theater or concert ticket, our admission is non-refundable.

I require a Service Companion – do they need to purchase a ticket as well? 

  • Yes. Service Companions must purchase tickets to attend the event. If you have purchased a VIP Ticket, they can obtain a special ADA wristband at the Customer Service Booth to accompany you in all VIP lines and VIP ONLY areas & events.

AUTOGRAPHS, PHOTO OPS & SELFIES

What is a Photo Op? 

Visit the Fandemic section of the celeb Photo Ops site for more information.


Can I buy a Photo Op at the Event? 

  • As there are a limited amount of spots available, we highly recommend that you purchase your photo ops online prior to the event starting. However, you are able to purchase photo ops at the event, provided they are not SOLD OUT.

How much do Autographs cost? 

  • Autograph prices vary by Celebrity. You can find out a specific Celebrities autograph price by visiting their table during the event.

Will Celebrities sign toys, swords, or other memorabilia? 

  • What Celebrity Guests will sign is left to the discretion of the Celebrity. Visit their table for more information. Please keep in mind that all weapons brought to the event must meet Cosplay/Weapon Policies and must be made of plastic or foam to be allowed into the event. 

Are there Autograph and Photo Op Schedules Available? 

  • Autograph Schedules are available HERE  
  • The Photo Op Schedules are available HERE

Can I get a Selfie with a Celebrity Guest? 

  • Selfie opportunities are left to the discretion of the Celebrity. Visit their table at the event for more information as well as pricing info if applicable.

How Many People can be in a single Photo Op?

  •  Photo Ops are limited to 2 adults and 2 children under the age of 16.

Do I need a ticket to the event to get a photo op? 

  • Yes! To get a photo op with any of our Celebrity guests you will need to have a ticket for the day that the photo op takes place.

PANEL PROGRAMMING

Where Can I find the Panel Schedule?


Venue questions

What is your bag policy?

  • Please be aware that any bags you want to bring into the event will need to be checked in the Security Line before you can enter the event.

Is there a map or floorplan I can look at?

  • Find all maps for Fandemic Tour 2022 HERE.

Can I bring Food? 

  • Water Bottles can be brought into the event. No other outside Food or Drink is allowed.
  • Food and Drink is available to purchase at the event. 

COSPLAY & Fan Groups

What is your weapons policy? 

  • No Firearms are allowed. This includes functioning replicas, toys, and airsoft guns, etc. 
  • Any replica weapon must be made of plastic or foam to be allowed into the event.
  • A conceal carry permit does NOT provide an exception to these rules.
  • Find information concerning weapons that you purchase from vendors HERE.

How do Fan Groups get Tables at Fandemic? 


Are There any costume restrictions that I should be aware of?

  • Please keep in mind that we are a family-friendly event when planning your costumes for the event.  

COSPLAY CONTEST:

How does it all work?

  • You will sign up at 10:00 am on Sunday morning and go through a brief pre-judging experience. After then, you will cross the stage on Sunday during the cosplay contest at 3:00 pm, and potentially win a prize for your awesomeness. Easy as that! While you vamp and move about on stage, the judges will take into consideration the detail of your costume and your stage presence. 

Can I compete if I commissioned some of my cosplay?

  • You are able to have up to 25% of your cosplay commissioned, while the remaining 75% must be made by the registered contestant.

What if I’ve already won a prize at a Fandemic convention or Imaginarium comic convention with this cosplay?

  • Cosplays that have received an award in a previous Fandemic convention Imaginarium cosplay contest are not eligible. This includes Tampa Bay Comic Convention, ATL Comic Convention, and Indiana Comic Convention.

What if I am a cosplay model, and the creator wants me to compete in their cosplay?

  • The creator of the cosplay must be present at the Cosplay Contest with their model for the “On Stage” portion.

Can I enter multiple cosplays?

  • You will only be able to wear one cosplay as you cross the stage, so pick your best one!

Can I bring props or replica weapons with my competing cosplay?

  • Please take note of our convention’s weapon policy for the convention and how it relates to your cosplay. This can be found here.

Will the judges move me into another category?

  • No, if you fit the criteria for your category, then that is where you will stay. Good luck, cosplayer! May the odds be ever in your favor.

ANTI-HARASSMENT POLICY

  • We have a zero-tolerance policy for harassment of any kind and may remove any one from the event at any time, without refunding their admission, if their behavior violates our policy.
  • Our Customer Service office can assist you should anyone’s behavior make you uncomfortable.  Additionally, please remember that “Consent is Key” and ask before photographing anyone!

HEALTH & SAFETY

Updated March 14th, 2022

We are updating our policy for face coverings based on local trends and conditions. Fully vaccinated guests will no longer be required to wear face coverings indoors or outdoors effective, Wednesday, March 10th, 2022.  Guests who have not been vaccinated will be encouraged to wear face coverings while indoors.

Here are the latest safety updates for your visit.

  • Face coverings are optional for fully vaccinated guests. For guests who have not been vaccinated, face coverings are encouraged while indoors – including restaurants, shops, and indoor hotel public areas.
  • We do not require proof of vaccinations
  • We remain focused on maintaining the highest cleanliness and sanitization standards
  • We encourage guests to:
    • Have a face covering on your person for use just in case the Celebrity guest requires masks in their autograph area/photo ops. (This includes people who are vaccinated)
    • Wash your hands with soap & water often for at least 20 seconds.
    • Avoid contact with people who are sick
    • Follow the direction of our team members & have patience as we work through these new operational procedures.

FANDEMIC VENDOR WEAPONS POLICY

  • You must be over 18 years old to purchase a sword or knife. (ID required)
  • Due to our Weapons Policy, When an attendee purchases a sword or a knife from a vendor at the event, they will receive a claim check from the vendor to be used to claim said weapon in the registration area before leaving the event. Do not lose your claim check as it is needed to receive your weapon.
  • Weapons may be claimed at registration no sooner than a half an hour after purchase.

VOLUNTEERING


Don’t see your specific question?

  • Show information can be found on the individual show pages. If you do not see the information you are looking for, you can email us at info@caconventions.com.

ADA INFO

Is there an ADA Entrance to the Event?